Fleet Vehicle Maintenance Software
Customer Support

If you need support for FLEETMATE Fleet and Vehicle Maintenance Software, you will find a number of resources available here. If you need support that is not covered by the options here, please phone us at  410-282-3603 or write us at support@fleetmate.com.  We will be glad to assist you.

FLEETMATE™ Support Articles       DESCRIPTION  FREQUENTLY ASKED QUESTIONS    TECHNICAL TOPICS  ISSUE: Code 1001 when opening the Report Viewer ISSUE: Unable to View Help Topics on Vista/Windows 7 ISSUE: Unable to Locate Database on Vista/Windows 7 ISSUE: Code #75 Occurs During Startup ISSUE: Code #3315 When Adding a Part to a Work Order ISSUE: Code #339 or 429 During Startup ISSUE: Fuel Records Appear in Red in the Main Window ISSUE: "Invalid Command Specified" Sending Email ISSUE: Code #64 Emailing a Work Order or an Invoice    FUNCTIONAL TOPICS  HOW TO: Setup Recurring Tasks in Build #108 or Later HOW TO: Use a Gmail Account with FLEETMATE HOW TO: Upgrade from Standard Edition to Enterprise Edition HOW TO: Upgrade an Existing FLEETMATE Enterprise Install HOW TO: Install FLEETMATE on Windows Terminal Server HOW TO: Move FLEETMATE to a New PC HOW TO: Locate Duplicate Work Order Numbers HOW TO: Use FLEETMATE in a Networked Environment HOW TO: Use Backup Copies of Your Database HOW TO: Change the VIN on an Asset Record HOW TO: Change Reminder E-Mail Message Formatting HOW TO: Check for Fuel Card Data Compatibility HOW TO: Setup a Fuel Import Processor Shortcut HOW TO: Reuse Droplist Values from a Different Database HOW TO: Change Date, Currency, and Number Formatting HOW TO: Locate Vehicles without a Template Assignment HOW TO: Setup a SQL Server Login for FLEETMATE Enterprise HOW TO: Bypass Integrated Security and Use a Specific Login HOW TO: Export/Import Templates

FLEETMATE™ Report Designer Support Articles       DESCRIPTION  HOW TO: Register Report Designer  HOW TO: Set a Data Source  HOW TO: Use the SQL Builder HOW TO: Suppress Page-Breaks in a Data Extract File   HOW TO: Add A Logo Image to Your Report Headings

Support Downloads Microsoft Data Access Components (MDAC) v2.7 Microsoft Jet 4.0 Database Engine Microsoft .NET Framework v1.1 Instructions: These are components that are required by FLEETMATE, and are normally found on most PCs. We have provided them here as a convenience to you,  in the event they are missing from your PC or are out of date.

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