Vehicle Maintenance Software :: Fleet Management Software

Click to watch a series of Instructional Videos covering our Vehicle Maintenance Software

 
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Fleet Vehicle Maintenance Software
Customer Support

If you need support for FLEETMATE Fleet and Vehicle Maintenance Software, you will find a number of resources available here. If you need support that is not covered by the options here, please phone us at  410-282-3603 or write us at support@fleetmate.com.  We will be glad to assist you.

 FLEETMATE™ Support Articles

      GENERAL TOPICS 
FREQUENTLY ASKED QUESTIONS
HARDWARE/SOFTWARE REQUIREMENTS
WHICH LICENSE DO I NEED?
WHAT IS THE COST TO UPGRADE MY LICENSE?
 
 TECHNICAL TOPICS 
ISSUE: Code 3343 Unrecognized Database Format
ISSUE: Characters to Avoid in a Database Path/Filename
ISSUE: Code 1001 when opening the Report Viewer
ISSUE: Unable to View Help Topics on Vista/Windows 7
ISSUE: Unable to Locate Database on Vista/Windows 7
ISSUE: Code #75 Occurs During Startup
ISSUE: Code #3315 When Adding a Part to a Work Order
ISSUE: Code #339 or 429 During Startup
ISSUE: Fuel Records Appear in Red in the Main Window
ISSUE: "Invalid Command Specified" Sending Email
ISSUE: Code #64 Emailing a Work Order or an Invoice
 
 FUNCTIONAL TOPICS 
HOW TO: Use Wildcard Characters with Specific Reports
HOW TO: Setup Recurring Tasks in Build #108 or Later
HOW TO: Use a Gmail Account with FLEETMATE
HOW TO: Upgrade from Standard Edition to Enterprise Edition
HOW TO: Upgrade an Existing FLEETMATE Enterprise Install
HOW TO: Install FLEETMATE on Windows Terminal Server
HOW TO: Copy a Database to a Different PC
HOW TO: Move FLEETMATE to a New PC
HOW TO: Locate Duplicate Work Order Numbers
HOW TO: Use FLEETMATE in a Networked Environment
HOW TO: Use Backup Copies of Your Database
HOW TO: Change the VIN on an Asset Record
HOW TO: Change Reminder E-Mail Message Formatting
HOW TO: Check for Fuel Card Data Compatibility
HOW TO: Setup a Fuel Import Processor Shortcut
HOW TO: Reuse Droplist Values from a Different Database
HOW TO: Change Date, Currency, and Number Formatting
HOW TO: Locate Vehicles without a Template Assignment
HOW TO: Setup a SQL Server Login for FLEETMATE Enterprise
HOW TO: Bypass Integrated Security and Use a Specific Login
HOW TO: Handle An Odometer Replacement
HOW TO: Export/Import Templates
 
 Support Downloads
Microsoft Data Access Components (MDAC) v2.7
Microsoft Jet 4.0 Database Engine
Microsoft .NET Framework v1.1
Instructions:
These are components that are required by FLEETMATE, and are normally found on most PCs. We have provided them here as a convenience to you,  in the event they are missing from your PC or are out of date. 

Windows Compatibility

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Customer Guides 

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The following is a collection of documents in Adobe® PDF format.
 
These are free to view online, or to download to your PC for future reference. These documents are also suitable for printing.

 
 

 

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