TECHNICAL ARTICLE: tech_011.htm

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Title:
Code #64 Occurs when Emailing a Work Order or an Invoice


Overview:
When you attempt to email a report, a Work Order, or an Invoice, error code #64 occurs.
 
Cause:
FLEETMATE is attempting to cache the document for use as an email attachment, but either the temporary folder is not available, or the path of the attachment is invalid.  If you have created a custom report using Report Designer, be sure not to use any prohibited characters when you name your report.  This is because the name of your report will become part of the output path when FLEETMATE caches the report as a PDF document.
 
Solution:
Verify that the C:\Users\Public\FLEETMATE\Temp folder exists.  In the case of a custom report, be certain that there are no prohibited characters in the name of the custom report.



If you need additional assistance, please write or call us:
 support@FLEETMATE.com 
410-282-3603
 


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