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"Invalid Command Specified"
Message Appears Sending Email
Symptom:
The message "Invalid Command Specified" appears when you attempt
to email a Work Order, an Invoice, or a Report.
Cause:
This type of message indicates that the SMTP server returned an error to
FLEETMATE, meaning that the user's email was rejected by the server. Some
email systems require that the Outgoing E-Mail Address match the
E-Mail Address used for authentication.
Solutions:
Notes:
You may need to consult with IT personnel at your company for the
correct SMTP Server value (or IP
address), and the correct Port value
to use.
TLS is typically required for port
587. Similarly, if port 465 is being used, Implicit SSL
is typically required. Consult with your IT
personnel for additional information.
All of the above settings follow each user's Windows account, and are
independent of the FLEETMATE database that is in use.
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