TECHNICAL ARTICLE: tech_006.htm

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Title: Message '
Unable to start FLEETMATE software' appears


Symptom:
When you start  FLEETMATE, a dialog appears reporting that FLEETMATE cannot be started. The message may also instruct you to contact us for assistance. An error number may be displayed in the titlebar of the dialog.
 
Cause:
Your FLEETMATE installation is non-standard, and/or user permissions set for your Windows user account is not allowing FLEETMATE to start in the normal fashion.
 
Solution:
Follow the steps below to modify the
Target shortcut setting for FLEETMATE:

  1. Right-click the FLEETMATE shortcut on your Windows desktop

  2. Click the Properties option

  3. Change the Target setting
    from: "C:\Program Files\FLEETMATE\
    FLEETMATE.exe"
        to: "C:\Program Files\FLEETMATE\
    fm32.exe"

  4. Click OK

Please write us if you need additional assistance and we will be glad to help you.



If you need additional assistance, please write or call us:
 support@FLEETMATE.com 
410-282-3603
 


FLEETMATE Software Copyright (c) 2005-2007 by SCB Consulting LLC.  All rights reserved.
FLEETMATE is a registered trademark of SCB Consulting, LLC.