TECHNICAL ARTICLE: tech_004.htm

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Title:
Unable to Locate My Database File on Vista


Overview:
When running FLEETMATE on Windows® Vista, Vista will actually store your database in a "VirtualStore" folder, completely different from the normal C:\Program Files\FLEETMATE folder where you would you expect it to be stored. This is normal behavior with Vista.
 
In order to view and access this path on Vista, you will need to use Windows Explorer to navigate to the "C:\Program Files\FLEETMATE" folder, and then click the "
Compatibility" button in the upper portion of the Explorer window. You will then see the VirtualStore folder path where your database file is stored, which will resemble the path below:

  • Desktop/yourusername/AppData/Local/VirtualStore/Program Files/FLEETMATE

 
Alternate Method:
You can change this default Vista behavior by following the steps below. Your database will then be located in the "C:\Program Files\FLEETMATE" folder as it was on prior versions of Windows. Using this approach, Vista will request confirmation each time you run FLEETMATE.

  • Close FLEETMATE

  • Right-click on the FLEETMATE icon

  • Choose Properties

  • Click the Compatibility tab

  • Check the box labeled Run this program as an administrator

  • Click OK

Please write us if you need additional assistance and we will be glad to help you.



If you need additional assistance, please write or call us:
 support@FLEETMATE.com 
410-282-3603
 


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FLEETMATE is a registered trademark of SCB Consulting, LLC.