TECHNICAL ARTICLE: tech_002.htm

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Title:
Error #1001 Encountered When Attempting to Preview/Print Reports


Symptom:
As you enter the Report Viewer window, and/or whenever a report is clicked, an error message appears reporting that error #1001 has occurred.
 
Cause:
One or more FLEETMATE report definition files (.XML) is/are damaged. Report definition files can easily be damaged if an attempt is made to manually modify a report using a text editor. This message can also occur if your database filename contains certain reserved characters, such as an ampersand (&) character.
 
Solution:
If the database filename contains invalid characters, rename your database to remove these characters. Otherwise, re-run the FLEETMATE installer program, fmsetup.exe. This will replace all system files, including all standard report definition files.



If you need additional assistance, please write or call us:
 support@FLEETMATE.com 
410-282-3603


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