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Title:
Error #1005 Encountered
When Attempting to Preview/Print Reports
Symptom:
As you enter the Report Viewer window, and/or whenever a report is clicked, an
error message appears reporting that error #1005 has occurred.
Cause:
Microsoft Data Access Components (MDAC) are missing, are out of date, or not configured correctly. This can
also occur if the Windows user account does not grant the user full permissions
to the C:\Program Files\FLEETMATE folder on the local disk.
Solution:
Visit the Microsoft website ( http://support.microsoft.com
) and search for updates for MDAC. Your
system must be current and be properly configured in order for FLEETMATE reports to
appear. Also, confirm that the user account has the necessary permissions
assigned to grant full access to the C:\Program Files\FLEETMATE folder and
all child folders beneath it.
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