TECHNICAL ARTICLE: tech_001.htm

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Title:
Error #1005 Encountered When Attempting to Preview/Print Reports


Symptom:
As you enter the Report Viewer window, and/or whenever a report is clicked, an error message appears reporting that error #1005 has occurred.
 
Cause:
Microsoft Data Access Components (MDAC) are missing, are out of date, or not configured correctly. This can also occur if the Windows user account does not grant the user full permissions to the C:\Program Files\FLEETMATE folder on the local disk.
 
Solution:
Visit the Microsoft website ( http://support.microsoft.com ) and search for updates for MDAC.  Your system must be current and be properly configured in order for FLEETMATE reports to appear. Also, confirm that the user account has the necessary permissions assigned to grant full access to the C:\Program Files\FLEETMATE folder and all child folders beneath it.



If you need additional assistance, please write or call us:
 support@FLEETMATE.com 
410-282-3603


FLEETMATE Software Copyright (c) 1998-2005 by SCB Consulting.  All rights reserved.