TECHNICAL ARTICLE: tech_001.htm

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Title:
Error #1005 Encountered When Attempting to Preview/Print Reports


Symptom:
As you enter the Report Viewer window, and/or whenever a report is clicked, an error message appears reporting that error #1005 has occurred.
 
Causes:
There are three primary causes of this error code:

  • The SQL Statement in the report contains a syntax error, particularly with custom reports

  • Microsoft Data Access Components (MDAC) are missing, are out of date, or not configured correctly.

  • The Windows user account does not grant the user full permissions to the C:\Program Files\CARCare folder on the local disk.

Solutions:
Recheck your custom report and ensure that the report runs properly within Report Designer. Visit the Microsoft website ( http://support.microsoft.com ) and search for updates for MDAC.  Your system must be current and be properly configured in order for CARCare reports to appear. Also, confirm that the user account has the necessary permissions assigned to grant Full Control to the C:\Program Files\CARCare folder and all child folders beneath it.



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